Yes, once your order is shipped, you will receive an email containing your tracking information. You can track your order via the "Track Your Order" feature.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a return or exchange. To be eligible for a return or exchange, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You'll also need the receipt or proof of purchase.

We understand that sometimes you may change your mind about a purchase. We offer returns for change of mind within 30 days of receiving your item, provided that the item is in the same condition as when you received it-unworn, unused, with tags, and in its original packaging. Please note that the return shipping cost for change of mind returns is your responsibility.

In the rare event that you receive an incorrect item, please contact us as soon as possible at support@timeless.com with your order details. We will arrange for the return of the incorrect item and ensure that the correct item is sent to you at no additional cost. Please ensure that the incorrect item is returned in its original condition with all tags and packaging intact. Once we confirm that you have returned the incorrect item, we will send the correct item or issue a refund within 48 hours.